Privacy Policy

Privacy Policy for Peer to Peer, LLC (Effective January 1, 2025)


This Privacy Policy explains how Peer to Peer, LLC (“we,” “us,” or “our”) collects, processes, and protects your personal data when you visit our website, purchase services, or interact with us. Our business is located at 605 N High St #156, Columbus, OH 43215, USA. By using our services, you agree to the practices described in this policy. If you have questions, please contact us at info@peertopeer.services.


Personal Data We Collect
Data You Provide Directly:
• Registration and Purchases: When you register for a course, coaching session, or other services, we collect:
o Name
o Email address
o Mailing address
o Payment information
• Third-Party Data: If you provide personal data about others (e.g., registering a colleague for a course), you confirm you have their consent to share that information with us.
• Communication Records: If you contact us via email, phone, or post, we may keep a record of your correspondence.
Data We Automatically Collect:
When you visit our website, we, or third parties on our behalf, collect:
• Device information (e.g., type, operating system, browser).
• Unique device identifiers.
• IP address, time zone, and language settings.
• Statistical data about browsing behavior via cookies.


Use of Personal Data
We use your personal data to:
• Fulfill our contractual obligations, such as delivering courses, coaching services, and materials.
• Facilitate tests, certifications, and verification of course completion.
• Ship materials, certificates, or related items via third-party providers.
• Improve our services, content, and website experience.
• Send marketing communications if you opt in.
• Comply with legal obligations, such as anti-money laundering or tax regulations.


Sharing of Personal Data
We may share your personal data with:

  1. Third-Party Providers: To facilitate course requirements and deliverables, including:
    o Test administrators and certification bodies for course completion verification.
    o Shipping providers for books, workbooks, and certificates.
  2. Service Providers: Including IT support, payment processors, email communication tools, and auditors.
  3. Legal Compliance: To comply with applicable laws, regulations, or legal processes.
  4. Business Transactions: In connection with mergers, acquisitions, or sales of assets.
    All third-party providers are required to handle your data in compliance with applicable laws and only for the purposes specified above.
    If you reside in the European Union (EU), we rely on the performance of a contract (Article 6(1)(b) GDPR) and legitimate interests (Article 6(1)(f) GDPR) as the legal basis for sharing your data.

Retention of Personal Data
We retain your personal data based on the following guidelines:
• Course Records: Retained for 3 years after service completion.
• Financial Records: Retained for 7 years to comply with tax laws.
• Marketing Data: Retained until consent is withdrawn or after 12–24 months of inactivity.
• Employee Records: Retained for 6 years post-termination.
• Legal Claims: Retained for 6 years to address potential disputes.


Cookies
Our website uses cookies to improve user experience, track performance, and collect anonymous statistical data. You can disable cookies through your browser settings, but some features may not function properly.
We also use Google Analytics to monitor website performance. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.


Your Rights
You have the right to:
• Access personal data we hold about you.
• Request corrections to inaccuracies in your data.
• Request deletion of your data where applicable.
• Withdraw consent for marketing communications at any time.
• Complain to a supervisory authority if you believe we’ve mishandled your data.
If you are a resident of California, you may exercise additional rights under the California Consumer Privacy Act (CCPA), including:
• Requesting information about categories of personal data collected and shared.
• Opting out of the sale of your personal data (if applicable).
To exercise your rights, contact us at info@peertopeer.services.


Security
We implement technical and organizational measures to secure your personal data against unauthorized access, loss, or destruction. Measures include:
• Encryption for sensitive data, including payment information.
• Secure storage on compliant servers.
• Restricted access to personal data based on roles and necessity.
However, no system is entirely secure, and we cannot guarantee complete protection.


Data Breach Protocol
In the event of a data breach:

  1. Containment and Assessment: We will identify and contain the breach immediately.
  2. Notification to Authorities: If required by GDPR or other laws, we will notify the relevant authorities (e.g., within 72 hours under GDPR) and provide:
    o Nature and scope of the breach.
    o Types of data affected.
    o Steps taken to mitigate risks.
  3. Notification to Individuals: If the breach poses a high risk to individuals, we will notify affected users promptly, providing actionable steps to protect their data.
  4. Investigation and Remediation: Conduct a root cause analysis, document the breach, and implement measures to prevent recurrence.

International Data Transfers
If we transfer your data outside your country of residence, including to the United States, we ensure appropriate safeguards, such as:
• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Adequacy decisions for compliant jurisdictions.
• Technical measures, including encryption, for data in transit and storage.


Eligibility and Age Confirmation
Our services are intended for individuals aged 18 and older. By registering for a course or service, you confirm you are at least 18 years old. If we become aware that personal data from individuals under 18 has been collected, we will delete it promptly.


Enforcement and Dispute Resolution
This policy and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Franklin County, Ohio.


Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically. Your continued use of our services constitutes your acceptance of any updates.


Contact Us
For questions, concerns, or to exercise your data rights, contact us:
Peer to Peer, LLC
605 N High St #156,
Columbus, OH 43215, USA
Email: info@peertopeer.services
Privacy Policy for Peer to Peer, LLC
This Privacy Policy explains how Peer to Peer, LLC (“we,” “us,” or “our”) collects, processes, and protects your personal data when you visit our website, purchase services, or interact with us. Our business is located at 605 N High St #156, Columbus, OH 43215, USA. By using our services, you agree to the practices described in this policy. If you have questions, please contact us at info@peertopeer.services.


Personal Data We Collect
Data You Provide Directly:
• Registration and Purchases: When you register for a course, coaching session, or other services, we collect:
o Name
o Email address
o Mailing address
o Payment information
• Third-Party Data: If you provide personal data about others (e.g., registering a colleague for a course), you confirm you have their consent to share that information with us.
• Communication Records: If you contact us via email, phone, or post, we may keep a record of your correspondence.
Data We Automatically Collect:
When you visit our website, we, or third parties on our behalf, collect:
• Device information (e.g., type, operating system, browser).
• Unique device identifiers.
• IP address, time zone, and language settings.
• Statistical data about browsing behavior via cookies.


Use of Personal Data
We use your personal data to:
• Fulfill our contractual obligations, such as delivering courses, coaching services, and materials.
• Facilitate tests, certifications, and verification of course completion.
• Ship materials, certificates, or related items via third-party providers.
• Improve our services, content, and website experience.
• Send marketing communications if you opt in.
• Comply with legal obligations, such as anti-money laundering or tax regulations.


Sharing of Personal Data
We may share your personal data with:

  1. Third-Party Providers: To facilitate course requirements and deliverables, including:
    o Test administrators and certification bodies for course completion verification.
    o Shipping providers for books, workbooks, and certificates.
  2. Service Providers: Including IT support, payment processors, email communication tools, and auditors.
  3. Legal Compliance: To comply with applicable laws, regulations, or legal processes.
  4. Business Transactions: In connection with mergers, acquisitions, or sales of assets.
    All third-party providers are required to handle your data in compliance with applicable laws and only for the purposes specified above.
    If you reside in the European Union (EU), we rely on the performance of a contract (Article 6(1)(b) GDPR) and legitimate interests (Article 6(1)(f) GDPR) as the legal basis for sharing your data.
    If you reside in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). Personal data will only be shared for purposes disclosed to you and necessary to provide services or comply with legal obligations.

Retention of Personal Data
We retain your personal data based on the following guidelines:
• Course Records: Retained for 3 years after service completion.
• Financial Records: Retained for 7 years to comply with tax laws.
• Marketing Data: Retained until consent is withdrawn or after 12–24 months of inactivity.
• Employee Records: Retained for 6 years post-termination.
• Legal Claims: Retained for 6 years to address potential disputes.


Cookies
Our website uses cookies to improve user experience, track performance, and collect anonymous statistical data. You can disable cookies through your browser settings, but some features may not function properly.
We also use Google Analytics to monitor website performance. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.


Your Rights
You have the right to:
• Access personal data we hold about you.
• Request corrections to inaccuracies in your data.
• Request deletion of your data where applicable.
• Withdraw consent for marketing communications at any time.
• Complain to a supervisory authority if you believe we’ve mishandled your data.
If you are a resident of California, New York, Virginia, Canada, or any other jurisdiction with specific privacy laws, you may exercise additional rights:
• California (CCPA/CPRA): Request information about categories of personal data collected, opt out of the sale of your data, and request deletion.
• New York (SHIELD Act): Be assured that we implement reasonable safeguards to protect your personal data.
• Virginia (CDPA): Access, correct, or delete your data and opt out of targeted advertising or data profiling.
• Canada (PIPEDA): Be informed of the purposes for which your personal data is collected and exercise your rights to access, correct, or withdraw consent for its use.
To exercise your rights, contact us at info@peertopeer.services.


Security
We implement technical and organizational measures to secure your personal data against unauthorized access, loss, or destruction. Measures include:
• Encryption for sensitive data, including payment information.
• Secure storage on compliant servers.
• Restricted access to personal data based on roles and necessity.
However, no system is entirely secure, and we cannot guarantee complete protection.


Data Breach Protocol
In the event of a data breach:

  1. Containment and Assessment: We will identify and contain the breach immediately.
  2. Notification to Authorities: If required by GDPR, COPPA, CCPA, SHIELD Act, PIPEDA, or other laws, we will notify the relevant authorities (e.g., within 72 hours under GDPR) and provide:
    o Nature and scope of the breach.
    o Types of data affected.
    o Steps taken to mitigate risks.
  3. Notification to Individuals: If the breach poses a high risk to individuals, we will notify affected users promptly, providing actionable steps to protect their data.
  4. Investigation and Remediation: Conduct a root cause analysis, document the breach, and implement measures to prevent recurrence.

Compliance with Children’s Online Privacy Protection Act (COPPA)
Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will delete such data promptly.
If a parent or guardian believes that their child under 13 has provided us with personal data, they should contact us at info@peertopeer.services, and we will take immediate steps to remove the information.


WCAG Compliance
We are committed to ensuring our website and services comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to provide accessible content for users with disabilities. This includes:
• Providing text alternatives for non-text content (e.g., captions for videos, alt text for images).
• Ensuring sufficient contrast between text and background colors.
• Making all functionality accessible via a keyboard.
• Testing our website and services with assistive technologies.
If you encounter accessibility barriers, please contact us at info@peertopeer.services so we can address them promptly.


International Data Transfers
If we transfer your data outside your country of residence, including to the United States, we ensure appropriate safeguards, such as:
• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Adequacy decisions for compliant jurisdictions.
• Technical measures, including encryption, for data in transit and storage.


Eligibility and Age Confirmation
Our services are intended for individuals aged 18 and older. By registering for a course or service, you confirm you are at least 18 years old. If we become aware that personal data from individuals under 18 has been collected, we will delete it promptly.


Enforcement and Dispute Resolution
This policy and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Franklin County, Ohio.


Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically. Your continued use of our services constitutes your acceptance of any updates.


Contact Us
For questions, concerns, or to exercise your data rights, contact us:
Peer to Peer, LLC
605 N High St #156,
Columbus, OH 43215, USA
Email: info@peertopeer.services